Frequently Asked Questions
Here are some of our most commonly asked questions. If you don’t find what you are looking for please get in touch!
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Q: What does SD stand for?
SD in SDSauce stands for 'Spicy & Delicious'. This name captures the core of our sauces, which blend the intense heat of fresh Thai chili with the rich flavors of traditional Thai cuisine. Each sauce upholds our 'Spicy & Delicious' promise, delivering an authentic and vibrant culinary experience.
Q: What is SDSauce Original Flavor?
The SDSauce Original Flavor, our signature sauce, is a raw, unprocessed Thai hot sauce known as "Nam Jim Sauce" in Thailand. It's cherished for its perfect blend of spicy, sweet, salty, and sour flavors, with just the right amount of heat. A staple in Thai homes, this sauce is made from fresh, raw ingredients and adds a burst of flavor and spice to any dish.
Q: What is SDSauce Ginger Vegan Flavor?
The Ginger Vegan Thai Hot Sauce is a unique blend that combines classic Thai flavors—salty, spicy, sweet, and sour—with the distinctive taste and aroma of fresh ginger. Made from raw ingredients like fresh ginger, Thai chili peppers, bean paste, soy sauce, garlic, cilantro, and cane sugar, this vegan sauce contains no animal products or byproducts. Originating from Thailand, it's the perfect complement to the classic Thai dish, Khao Man Gai (chicken & rice), but it can also enhance a variety of other favorite dishes.
Q: What is SDSauce BBQ Flavor?
The BBQ Flavor is a fantastic addition to the SDSauce family. This unique sauce blends traditional barbecue tastes with Thai spices. Made with the finest ingredients, it perfectly combines smoky, sweet, and tangy barbecue flavors with the spicy, salty, sweet, and sour notes of Thai cuisine. This versatile sauce is ideal for marinating meats, as a condiment, or as a dipping sauce, adding a rich and complex flavor to various dishes.
Q: What is the new "Special" sauce all about?
Our new "Special" sauce is more of a thick spread than a traditional sauce. Inspired by Issan cuisine, it features a unique blend of roasted long hot peppers, onions, garlic, and tomatoes. The roasting process enhances the flavors, creating a smoky and sweet base. Enriched with fish sauce and lime juice, it strikes a perfect balance between umami, zesty, sweet, and spicy. This thick, paste-like sauce is versatile and preservative-free, available in regular and extra spicy versions—the latter with more Thai chili for added heat.
Q: How can I use SDSauce?
SDSauces are versatile Thai sauces perfect for various dishes. They work great as dips, in stir-fries, and as seasonings, dressings, or marinades. They're especially delicious with seafood like shrimp, oysters, scallops, sushi, and fish. Use it instead of cocktail or hot sauce or brush it on grilled meats for a Thai twist. SDSauces can also enhance breakfast eggs, sandwiches, rice dishes, salads, and even pizza. We invite you to try it in different ways and share your creations on our social media.
Q: Where is SDSauce made?
SDSauce is manufactured at The Entrepreneur Space 36-46 37th St, Long Island City, NY 11101.
We handcraft our sauces weekly to guarantee a fresh batch with every order.
Q: Why is my sauce a slightly different color from the last bottle I purchased?
SDSauce uses only fresh produce, so the sauce colors may vary slightly due to the natural colors of peppers and other ingredients. Despite these variations, the taste and quality remain consistent. Be sure to shake the bottle well before using to mix the ingredients evenly, ensuring a burst of fresh flavor and spice in every serving.
Q: What's the shelf life of SDSauces?
Our SDSauce is made from the finest, freshest ingredients, including freshly squeezed citrus juices and other savory elements. These ingredients have low pH levels that, when combined, act as a highly effective natural preservative. We take pride in our sauce's raw and unprocessed nature, and we never add stabilizers or artificial preservatives. However, to ensure maximum freshness and quality, we ask that you keep your SDSauce refrigerated and consume it within six months of purchase. By following these guidelines, you can be sure you're enjoying the full flavor and quality of our delicious sauce.
Q: How long will it take for my order to ship?
We typically ship orders within 2 to 5 days of receiving them, depending on product availability. Our sauces are made weekly in small batches to ensure the highest quality and freshness. Please note that package carriers sometimes experience longer-than-usual delays, which may affect the delivery of your order. If you need your order by a specific date, please contact us, and we will do our best to accommodate your needs. We appreciate your patience and understanding and are committed to providing you with the best service possible.
Q: What if my order arrives damaged?
We take great care in securely packaging your sauce for safe transportation. Unfortunately, packages may occasionally get damaged during transit due to mishandling by the shipping carrier. If you receive a damaged package, please take photos of it, including the entire shipping label, and send them to us along with your order number. This is necessary to file an insurance claim with the shipping company. We will promptly replace the damaged items at no cost to you. Please here to contact us and let us know about the issue. We value your satisfaction and will do everything we can to ensure you receive your SDSauce in perfect condition.
Q: What is your refund policy?
We have an official policy on our Refund Policy page. However, if you have any issue at all please do not hesitate to contact us.
Q: How can I become a retailer for SDSauce?
If you want to carry SDSauce in your store, please visit our Wholesale page and fill out the inquiry form. We will get back to you with additional details on pricing and ordering. We are always excited to partner with new retailers who share our passion for quality and flavor. Let's spread the love of SDSauce together!
